DAY PASS POLICY

  • Ages 11 & under must be accompanied by an adult.
  • $10 per person
  • Passes must be purchased at the Welcome Center-cannot be purchased ahead of time online.


MAKE-UP POLICY

No make-ups or refunds will be given to individuals missing classes or programs with the exception of swim lessons.

No credits will be issued to accounts for weather closing (snow/thunderstorms). The cancelled lesson will be available as a make-up lesson. Make-up Lessons are limited to 1 per month. You must be currently enrolled in the lesson program to use makeups. You must contact our Aquatic Supervisor Samantha at aquaticinfo@randolphymca.org to schedule. No drop-ins are allowed. Missed makeups will result in forfeiture of that class. Any current credits issued to your account will expire 1 year after the issued date.


CLASS REFUND POLICY

The YMCA reserves the right to cancel any class or program if attendance or registration does not meet the class quota. The full program fee will be returned to those who have paid. A refund will not be given unless the class is canceled by the YMCA. 


MEMBERSHIP POLICY

Memberships are neither refundable nor transferable. Credits may be issued upon receipt of a doctor's note. Monthly dues are automatically withdrawn on the 1st or the 15th of each month by automatic draft. Members understand that termination requests require a 15-day notice before their next draft date. Annual memberships are paid upfront. 


NATIONWIDE MEMBERSHIP

The Nationwide Membership is available for active, full-facility, full-privilege Y members whose home Y (Randolph YMCA) participates in Nationwide Membership. Nationwide members can visit any participating YMCA in the United States and Puerto Rico at NO EXTRA CHARGE! To participate, members simply need to maintain an active membership at the Randolph YMCA; no additional fee is charged to participate. An additional waiver is required upon registration to participate in Nationwide. Must visit your home Y at least 50 percent of the time each month. 

*United Healthcare AARP Renew Active Members not eligible for Nationwide.


MEMBERSHIP CARD

The Welcome Center will provide all new members with a key tag as well as a text message or email with your barcode link for entrance into the building. Lost/Replacement Card Fee=$10.


WEATHER-RELATED CLOSINGS

In the event of inclement weather, the YMCA will make every effort to continue services at our facility. However, in certain conditions when safety becomes a concern, facility closure and program cancellations may be necessary. Information regarding building closures will be publicized through our website, social media (Facebook & Instagram), & email. 


NON-DISCRIMINATION POLICY

The Randolph YMCA, in keeping with its mission to help all people realize their fullest potential, encourages and supports the participation of all in YMCA programs. We serve all children, families and adults, regardless of gender, race, color, nationality, religion, ethnicity, disability or language. Racism strikes against the very core of the YMCA's mission that everyone is entitled to build a healthy Spirit, Mind & Body. The Randolph YMCA stands with all our neighbors as ONE to seek justice, unity, peace, and the eradication of systematic racism. Let us not remain silent in words or actions as we work to create a move equitable community where we all learn, grow & thrive. 


LOST/STOLEN ITEMS Please safeguard your belongings while on YMCA premises. Please keep items left in car out of sight and securely locked. The Y is not responsible for lost or stolen items.


FINANCIAL ASSISTANCE The YMCA offers financial assistance for membership and programs. If you apply for financial assistance and receive reduced funds, you are only eligible once per year and must reapply each year.


CELL PHONE POLICY Use of cameras and cell phones is not allowed on YMCA property including the locker rooms or bathroom areas.

Respect Fellow Members: Locker Rooms are NO PHONE ZONES. Cell phones are prohibited in all locker rooms. Cell phones are prohibited while using the Main Pool, Warm Water Pool, Hot Tub & Steam Room & Sauna. Video & photography are prohibited in the entire aquatic center, bleachers, and pool decks at all times.

PLEASE NOTE: Children under the age of 18 are NOT PERMITTED in the men's and women's locker rooms. The Girls and Boys Locker Rooms are available children 17 and under as well as for parent/child pairings of the same sex. For parent/child pairings of the opposite sex, you may use the Sally Schenkman Family Locker Room.


SAUNA POLICIES

  • Those taking medications for high blood pressure, heart patients, & pregnant women are considered high risk and should not use the sauna.
  • Limit your time to a maximum of 10 minutes. Do not use alone. Another person must be physically present in the immediate area. 
  • Please remain upright. If you are lying down, staff cannot determine if you are conscious. 
  • Food, drinks or gum is NOT allowed-it is strictly prohibited. Clear water only. 
  • We are a glass-free facility.
  • Shaving is not allowed.
  • Reading materials are not permitted.
  • Do not hang your towel or clothes to dry-it is an extreme fire hazard.
  • No street shoes-they track dirt in from outside.
  • Use of body lotions, oils, menthol, or suntan lotion is prohibited. 
  • Exercise is unsafe and not permitted.
  • Sit on a towel if you are using the sauna nude. 
  • Do not use the sauna while under the influence of anticoagulants, antihistamines, vasodilators, vasoconstrictors, stimulants, alcohol, hypnotics, narcotics or tranquilizers.
  • The use of cell phones are strictly prohibited & enforced.

DROP-IN BABYSITTING/REC TIME

Quality drop-in babysitting/rec time at no cost to our members. Please note that this service is only for parents who are using the facility. Parents must remain on-site at all times.

Babysitting (Ages 3 months-8 years old) 

Rec Time (Ages 8-12)


CODE OF CONDUCT

All participants should recognize that the Randolph YMCA is dedicated to the welfare of all participants. In order to maintain a consistent and cooperative environment, the Management of the YMCA asks that all of the participants at this facility:

The Y reserves the right to suspend membership privileges, without refund, of any member who:

WE ARE A GLASS-FREE FACILITY.